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At Cad Northwest, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product you purchased is not the best fit for your requirements and you've attempted to resolve issues with our support staff, we want to make things right.

Please return plans for a refund within 90 days of date of purchase. We’d love to know where things went wrong, or how we can improve. Please include the original plans and your full name so we can issue a refund as soon as possible.

Kindly note that we make every attempt to process the refund as quickly as possible. Your financial institution can take time for the refund to reflect in your bank/card account.